Refund Policy

Last updated: November 2, 2026

30-day returns

You can request a return within 30 days of delivery. To be eligible, items must be unopened and unused, with the seal intact, in their original packaging, and with proof of purchase.

For hygiene and safety reasons, we cannot accept returns of opened or used supplements, unless the item arrived damaged or defective or we sent the wrong item.

How to start a return

Please email info@paragoncleanse.com with your order number before sending anything back. We will send you return instructions and the return address. Items sent back without first contacting us may not be accepted.

Damaged, defective or wrong items

If your order arrives damaged or defective, or you received the wrong item, contact us as soon as possible with your order number and a photo. We will send a replacement or issue a full refund, including shipping, at no cost to you.

Refunds

Once we receive and inspect your return, we will email you to confirm whether the refund is approved. Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear.

Shipping costs

Return shipping costs are paid by the customer unless the return is due to our error (damaged, defective or wrong item). Original shipping charges are non-refundable unless the return is due to our error.

Cancellations

If you want to cancel an order, contact us as soon as possible. If the order has not yet been dispatched, we will cancel it and refund you in full.

Late or missing refunds

If you have not received an approved refund, check with your bank or card issuer first, then contact us at info@paragoncleanse.com.

Contact

Apex Black Label LLC, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States
Email: info@paragoncleanse.com
Phone (USA/Canada, toll free): +1 (800) 917-4461